Pagoda Hotel

The location is excellent, it is close to Ala Mo ana Mall which is one block away. Also, Walmart is just next block as well as Target. The hotel is only few minutes away from Waikiki and you can take The Bus from Ala Moana mall to Waikiki. The hotel staff are friendly and accommodating. The hotel serves breakfast through a partner next building where you only pay $5, the meal is good too. The room is also big and beds are comfortable.

Customer service from the front desk receptionist was so helpful, we managed to extend our accommodation. The security was lovely to talk to and very helpful. The cleaners were lovely and accommodating. Loved the breakfast 😋 staff are friendly and inviting. Facilities for the laundromat exceptional, ice machine was a bonus especially with the hot weather conditions. The pool area very tidy and clean, the pool towels are extremely useful.

Proximity to Ross, Korean restaurant including canteen on the ground floor.

Employees was very helpful, very friendly and asked if we needed any help, they're there at anytime. Upon ckin..excellent customer service! That's the ALOHA spirit w/ a smile and accommodating w/ infomation..as a still local girl; moved to Las Vegas..I've been in customer service all my life from day one. Approximately about 50yrs. I've worked at ALOHA SURF HOTEL, now know as Aqua...started from telephone operation, front desk, sales, and worked my way up to Reservation Mgr..assistant Housekeeping Mgr, and as well acting GM when my GM went out of town for a wk or so. Matter of fact, whenever I would come back home to visit family, I'd stay at the ALOHA SURF. But for some reason, I'd happened to stay at the Pagoda because of location, price and customer service..told my husband this is our stay whenever we come back. This is my 2nd stay here, and loved it..thankyou for the ALOHA spirit and I'm returning back in November for class reunion once again. Matter of fact, just remembered..way back then I even held my granddaughters 1st bday party where I think you have the breakfast w/ coupon is at. She's now31yrs old and I have photos for keepsake of the pagoda. That was awesome 👌 👏. By the way, don't know if I should mention this or call the hotel rgds when booking my reservation they included a 200.00 to my stay for any should damages accur in my room. And it'll take 7days to refund. If I need to call the hotel for the refund, I'll do so. Again, thank you for my wonderful stay and awesome staff.

We enjoy the location close to Ala Moana shopping centre, Ross and Wal-mart. We also enjoyed the breakfast, tasty , good options to choose from and the discount on breakfast. We like the fact that this is a hotel that serves local people, and Hawaiian residents who live other islands in the state. In other words, this hotel does not have a tourist vibe. I like coming to the Pagoda, because I used to live here in Honolulu as a child and I remember my parents would come to the restaurant for special family dinners.